Claims are integral to everything we do

Many insurance brokers have scaled back or outsourced their claims handling operations in recent years. We don’t believe this approach is in our clients’
best interests. A strong technically experienced claims handling team, with individuals prepared to challenge insurers’ initial responses, is at the heart of
our business offering and will remain there.

From the way we design coverage terms, to the risk management advice we give, claims are always central to our thinking. Claims specialists work alongside our sector teams, as an integral part of the client relationship.

A reputation based on delivery

We have a proven track record for resolving large and complex claims from around the world. Our in-depth understanding of the sectors in which we operate, combined with our long-standing relationships with leading insurers, means we act as informed negotiators on our clients’ behalf.

This allows you to focus on your day job, safe in the knowledge that we will be acting in your best interests. We are proud of the strong reputation that our claims team has and we work tirelessly to maintain it. For us, resolving claims is part of our DNA. It is what we are here for and we take this responsibility seriously.