Insurance for Care Homes & Hospices

What we can do for you

Bringing you a dedicated team of care insurance specialists who have supported care homes & hospices for over 20 years. From single homes to large groups we can create a tailored insurance solution to suit you. Howden is the official insurance broker to the National Care Association (NCA) and Registered Care Providers Association (RCPA).

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Tailored insurance solutions

Flexible and comprehensive cover to suit your requirements

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Service at the heart of what we do

Our expert broking and claims professionals help you every step of the way

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Industry experts delivering more than just insurance

We work closely with organisations across the care sector to understand and find solutions for the issues that are important to you

Request your care home insurance quote

Our specialist care advisors are available Monday – Friday, 9:00-17:30

Request a quote

Let's talk...

0117 911 4802

We'll put you in touch with the person best equipped to help.

More than just insurance, we can help your business thrive

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24 hour legal support

Access to a care-specific legal helpline, providing advice on care regulation and employee related issues as well as general business legal advice.

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24 hour stress helpline

Giving your employees access to expert help to cope with the stress that sometimes comes with the job.

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Risk management support

We provide advice and guidance on managing risks specific to the care sector throughout the year

Exclusive discounts from care specialist businesses

We have partnered with a number of specialist care sector service providers to offer Howden clients discounted services that help support you and your business.

Find out more

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Ask a specialist

We're here to help you

Let's talk...

0117 911 4802

We'll put you in touch with the person best equipped to help.

Got a question or query? Give us a few details in the box below and we'll get back to you. 

Frequently asked questions

A specialist broker has knowledge of your specific industry, meaning they can provide you with invaluable advice in relation to the specific covers you require.  Howden work with a number of insurers and keep abreast of market conditions to ensure we are able to advise you on options available across the insurance market.

Local authorities can often ask you to uplift your Public Liability limit from £5,000,000 to £10,000,000. Howden can arrange this along with uplifted limits for Medical Malpractice and Professional Indemnity where required.

Legal Expenses insurance, which is offered to all clients, will provide you with legal support and indemnity in relation to a multitude of issues faced by your operation.  This includes a free helpline and online portal with hundreds of templates and guides to support your business.  

Our claims department offer specialist Social Care advice on how to proceed after an incident takes place and will guide you through it step by step.  Call our claims department on 020 7623 3806.

Howden are able to offer instalments over 10 months subject to a small interest charge and credit acceptance.  Multiple policies can be placed under one agreement for ease. Speak to the care team for more information.

Howden have created a simple guide to help you follow the right steps in ensuring your assets are protected. Read our guide to underinsurance or contact the care team for further assistance.  

The majority of liability claims made under social care policies are as a result of slips, trips and falls.  Howden work with a number of trusted care partners and specialist service providers who can provide you with Health and Safety consultancy and policy and procedure management. Find out more.

Yes - It is important all outbreaks are reported as soon as you are aware and always before the renewal date of your policy.

Insurers only issue certificate of Employers Liability.  To demonstrate you hold adequate Public Liability insurance, you can refer to your policy schedule or ask our account handler for a ‘Confirmation of Liability cover’ letter.

Insurers often take your latest and historic regulatory rating outcomes as a factor in deciding whether they are willing to provide terms.  Howden work with insurers who can offer terms regardless of your rating in most cases. It is important to engage with your broker well in advance of renewal if this is a concern.