Psychological therapists insurance

Affordable insurance policy tailored to you

Howden has created a very affordable insurance policy tailored to the requirements of psychological therapists. 

It gives you broad, generously-worded coverage, which means there are no grey areas to cause you stress. 

We are recommended by many professional associations including the British Association for Counselling and Psychotherapy (BACP), British Psychological Society (BPS) and the National Counselling Society (NCS) and National Hypnotherapy Society (NHS).

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Who counsels the counsellor?

Our expert team gives hands-on help where you need it.

We don't just sell insurance: we pride ourselves on our proactive approach to your problems. You benefit from our experience to ameliorate the situation when you need it most.

Howden policy highlights

Howden covers the full range of claims that could be made against you. It’s the grey areas that cause trouble, because things are rarely black and white. 

We provide free coverage after policy expiration, in line with The Limitation Acts, to give you flexibility and peace of mind if you take a break, go on maternity leave, change career, or even retire. 

Policies on a ‘claims-made’ basis mean you are only covered at the time the policy is valid.  

Free run-off cover gives you genuine peace of mind where you would otherwise have a glaring hole in your risk management plan. 

Many insurance policies demand an initial cash sum. Ours doesn’t. 

We cover legal defence on a “costs in addition” basis, which protects you in the event of a case dragging on and costs mounting up. 

This means the legal fees are separated from your policy limit. So if your policy limit is £1.5 million, all of those funds are earmarked to pay for damages and settlements. 

For many, a complaint to your professional or registering body is more stressful than being sued, as your very right to practice may be under threat. If you do suffer a formal complaint to a professional body, your policy will provide support at each stage of the process. 

Demands to release confidential documents can often incur significant costs. Our policy offers up to £5000 cover for this.  

If one of your clients is dissatisfied with your services and refuses to pay or requests a refund, the policy can cover this, where we believe withdrawing the demand for payment will help avoid a civil claim for a larger amount.

Speak to a specialist today

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(0)1924 918 845

We'll put you in touch with the person best equipped to help.

Got a question or query? Give us a few details in the box below and we'll get back to you. 

Covid-19 and your Howden Professional Liability insurance policy

We understand that many of you are concerned about the coronavirus pandemic amidst the easing of lockdown restrictions and return to work. 

With Howden as your insurance broker, provided you follow Government and professional association guidelines, your policy with Howden will continue to provide liability cover and does not exclude claims against you arising from coronavirus. 

A policy with Howden also does not dictate through which medium you work. You can therefore work face to face (subject to government guidelines), or by remote means, which can include; telephone, email, skype, zoom, FaceTime, WhatsApp etc. 

Please ensure that whatever method you use is secure and confidential.

Your questions answered

The Howden policy limit of indemnity is provided on an “any one claim” basis. This means that the amount of cover you buy, be that £1.5 million, £3 million or £5 million is available for each and every claim made against you during the policy year (£10 million for public liability). This is different from an “aggregate limit” where the cost of any claim is taken away from your annual limit of indemnity. (Excluding some specific policy features – please enquire for more information.

Yes. All our policies provide cover for training (including teaching and lecturing) in the professional activities listed in your policy

If your work includes responsibility for trainees then your policy will provide you with cover for any liability you incur arising from the acts, errors or omissions of the trainees. If you provide clinical supervision (for example to Counsellors) then that work is also covered, at no additional premium.

If you have someone working for you, whether they be full time, part-time, a trainee or a volunteer, then you are required to have Employers’ Liability insurance.  This is a legal requirement under the Employers’ Liability (Compulsory Insurance) Act 1969. It does allow certain exemptions, such as if only close family members (the Act specifies which relations this applies to) provided you are not a Limited company.  Please request this cover if it applies to you.  

The policy allows you to provide your professional activities through any confidential means, including face to face, telephone, email or virtually by video conferencing platforms such as WhatsApp, Microsoft teams, zoom, skype etc.

Provided you are based in the UK and your client base is mainly in the UK, the policy does allow you to work with clients who are based overseas. Please provide details when requesting a quote.

Yes, our cover protects you on a claims made basis. This means it is the policy you hold at the time a claim is NOTIFIED not when the alleged incident occurred that will respond. The Howden policy has no restriction on past activities.

The process is simple and involves answering a few questions either over the phone or via email. 

We are delighted to introduce the HowdenPro portal

Providing a safe and user-friendly way of managing your insurance online, allowing you to: pay, renew and manage your insurance & policy documentation. You will need your user ID and password to access the portal, contact us if you have lost these details.

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Jo Mountain

Jo’s team looks after around 16,000 psychological therapists. With over 30 years’ experience in the Insurance industry, Jo knows the sector – and the issues that affect her clients – inside out.

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