Austria
Belgium
Denmark
Estonia
Finland
France
Germany
Greece
Iceland
Ireland
Italy
Netherland
Norway
Poland
Portugal
Spain
Sweden
Switzerland
Turkey
United Kingdom
Australia
Hong Kong
New Zealand
India
Indonesia
Japan
Malaysia
Philippines
Singapore
Thailand
Brazil
Chile
Colombia
Mexico
Peru
Bahrain
Israel
Morocco
UAE
Oman
Tanzania
As industry-leading insurance brokers specialising in the hotel sector, we understand the unique challenges you face in protecting your property, staff, and guests. Our tailored "concierge" solutions are designed to provide adequate coverage while optimising costs, allowing you to focus on what matters most – delivering exceptional guest experiences.
For all HOSPA members, Howden will provide a review of your hotel business insurance arrangements.
In the review, we’ll:
- Assess your existing insurance policy, based on your business activities
- Give you a summary of your current business insurance, pointing out any noticeable errors or omissions
- Advise on any specific areas of cover that would further safeguard your business
- Provide our opinion on your current insurance premium and whether there is an opportunity to achieve the same or comparative cover cheaper
- Highlight any restrictive conditions in your policy that may limit your ability to claim in certain circumstances
- Inform you of other benefits we can offer that will enhance your insurance and risk management protections
Hotel insurance you can rely on
From Property and Liability Insurance to Employee Benefits and Cyber Protection, our comprehensive suite of insurance products and solutions ensures your hotel is protected from every angle – from front of house reception to the delivery entrance at the back and everything in between. Rest easy knowing that your assets and reputation are in capable hands.
We believe that quality coverage shouldn't break the bank. Our innovative risk management strategies are designed to enhance your insurance spend, offering you the best value without compromising on protection.
Case studies
How Howden helped a hotel chain with more than just arranging competitive insurance
A hotel chain operating internationally across three countries had worked with the same insurance broker for 20 years. Over the past five years the group had focused its investment on updating and modernising its portfolio, creating a high-quality hotel collection.
The hotel chain was keen for their insurance cover to reflect this change and Howden was therefore invited to review the insurance programme.
Frequently asked questions about Hotel Insurance
We offer a comprehensive range of insurance products and solutions tailored to the unique needs of hotels. This includes property insurance, liability coverage, employee benefits, cyber protection, business interruption, asset protection and more.
We encourage our clients to work with our internal risk management team who’ll help you implement strategies that are designed to optimise costs without compromising on coverage. This means you get the best value for your insurance spend, ultimately enhancing your hotel's profitability.
We keep up to date with the regulatory landscape affecting the hotel industry and will ensure your insurance policies help you stay compliant with all relevant laws and regulations.
Yes, we'd be happy to provide references or case studies showcasing our successful partnerships with hotels. Contact us, and we'll be delighted to share examples of our expertise in action.
When you become a Howden client, you will have a dedicated Account Executive. We understand that the needs of your hotel may evolve through the year. Our team will always be available to provide ongoing support, ensuring your insurance coverage continues to meet your changing requirements.
Meet the team
Max Palmer-Jeffery
Max Palmer-Jeffery
Client Relationship Manager
With extensive experience in relationship management for large nationals and multi-national businesses across many sectors, Max is responsible for improving processes and managing client relationships. He can build comprehensive insurance briefs, help you set your insurance goals and objectives, and introduce you to specialist insurance support within Howden nationwide.
Michael Flynn
Michael Flynn
Client Director
Michael is ACII qualified and has over 15 years of experience working with hospitality clients. He services clients from individual sites to large multinational operators. As a Client Director, his main goal is to ensure your insurance programme is always up to date and fit for purpose. Michael will proactively work with you and our A-rated insurer partners to keep up to date with market insights and ensure your programme is cost-effective and efficient. Michael prides himself on always being available to support clients and looks forward to working with you.
Richard Graham
Richard Graham
Executive Director, Head of Claims & Risk Management
Richard has over 20 years’ experience in the industry. He leads our centralised claims team in the UK. Richard and his team were pivotal in our response to the Covid-19 Business Interruption issue, which entailed meeting with the FCA and their legal representatives to advance particular arguments on policy coverage. Recently, he has designed and launched our Risk Management proposition to ensure businesses have strong risk management measures in place to mitigate risk and better protect their business and bottom line.