Privacy Policy & Personal Data Protection

Respecting privacy and safeguarding personal data is a cornerstone of trust, which Howden deeply values by upholding freedoms and fundamental rights.

This privacy policy reflects our commitment to responsibly using personal data in accordance with applicable laws throughout our business operations.

It has been developed to inform you about how we collect and use data, as well as the means you have to control this usage.

Responsable du traitement des données

Howden France  – Insurance brokerage and consulting company
Headquarters: 13 rue La Fayette – 75009 Paris
Tel : 01 55 32 72 00 – Fax : 01 55 32 72 01 – [email protected]
RCS Paris 909 470 510 – N° ORIAS : 22 002 044

Our engagement

Your data is collected solely for specific, legitimate, and defined purposes related to our various insurance, advisory, and service solutions.

Regardless of the collection method (online, email, or paper-based), your data is processed based on contractual measures that bind Howden France to its clients and in compliance with applicable legal provisions.

We do not retain your data beyond the necessary period for the operations for which they were collected or those prescribed by CNIL (Insurance Sector Compliance Pack) or by law (legal prescription).

We are committed to not selling personal data.

Collected data

In the scope of our operations, we collect and use only the personal data necessary to provide you with personalized insurance solutions and services.

The categories of data collected, considering the processing purposes, include:

  • Data related to prospecting and monitoring the commercial relationship
  • Data necessary for risk assessment
  • Data related to the identification of individuals, parties, or stakeholders in the contract
  • Data related to the family, economic, and financial situation of individuals involved or interested in the contract.

Purpose of Data Processing

Howden France collects and processes your data for the following purposes:

  • Contracting, managing, and executing insurance contracts
  • Developing and providing insurance proposals tailored to your situation and needs
  • Monitoring our relationship or consolidating your contracts
  • Managing any difficulties and disputes related to the contracting, management, and execution of insurance contracts
  • Handling your requests for access, rectification, and objection
  • Managing collections and legal proceedings
  • Conducting statistical analysis, actuarial studies, and data analysis
  • In general, any use necessary for the execution of Howden France's contractual duties

Additionally, we may use this data for legal and/or regulatory purposes, such as combating money laundering, financing terrorism, and fraud prevention.

The legal basis for processing or making your data available is your consent, our legal obligations, or the execution of an insurance contract. Without this data, fulfilling a contract or processing claims would not be possible.

When submitting the spontaneous application or applying for a posted vacancy, we collect your personal data to facilitate the analysis of your candidacy by our Human Resources department, and potentially by our recruitment partners. Your data will be reta

When submitting the spontaneous application or applying for a posted vacancy, we collect your personal data to facilitate the analysis of your candidacy by our Human Resources department, and potentially by our recruitment partners. Your data will be retained in our candidate database for a duration of 2 years from the last date of contact.

Our Contact Page and Support Downloads

Your personal data is collected to address your inquiry and ensure a prompt follow-up by our customer representatives.

Regarding our areas of expertise, we offer support downloads (…), where only your email address is required to send you the selected support. Your consent is necessary, and an unsubscribe option is available in the footer of the acknowledgment email you will receive.

Your data will be kept in our prospect database for a duration of 3 years from the last date of contact with our services.

Data Security Measures

We are committed to ensuring the security of your data by implementing robust data protection measures, utilizing technical and logical methods in accordance with industry best practices and required standards. Data transfers to and from partners involved in data processing (insurance companies, technical service providers, and institutional partners) are also safeguarded.

Adequate physical, logical, and organizational security measures are in place to guarantee data confidentiality and prevent unauthorized access. Howden's information system is hosted by a certified ISO 27001 provider located in Ireland.

Furthermore, Howden mandates all its subcontractors to provide appropriate assurances for the security and confidentiality of personal data.

Personal data may be transferred to countries within the European Union or outside of the European Union. If this is the case, the individuals concerned are precisely informed, and specific measures are taken to govern these transfers.

Rights of Access, Rectification, Erasure, Restriction, Portability, and Objection regarding Personal Data

We take all necessary measures to ensure the effective exercise of individuals' rights concerning their personal data. These rights can be exercised at any time by sending a letter to Howden France SAS - 13, rue La Fayette, 75009 PARIS, or by email to [email protected].

Additionally, you have the right to provide general or specific instructions regarding the fate of your personal data after your passing.

To learn more about your rights, you can visit the CNIL website:


A cookie is a small text file stored by the computer, tablet, or phone's browser, which keeps track of your visit. While browsing our Howden France website, information may be recorded by these cookies.

They are used to enhance navigation or enable us to measure website traffic. Our privacy policy allows all users to choose whether or not they wish to have their data collected through our cookie manager, accessible from the banner on our homepage during your first visit.

If you wish to modify your initial choice, simply click on this link.

For more information about the use of cookies, please refer to our "Cookie Management" page.


This privacy policy may be subject to changes, especially due to regulatory and legislative developments.