Howden Pacific acquires Counselling Appraisal Consultants


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Howden’s People Risk team invests in expertise for clients in Australia

Melbourne, 14 November 2022 - Howden, the international insurance broker, today announces the acquisition of Counselling Appraisal Consultants (CAC), an award-winning, specialist rehabilitation, safety, wellbeing and employment services provider, headquartered in Melbourne, Victoria.

The acquisition of CAC is another step in Howden’s ongoing strategy to deliver specialist expertise and exceptional service to clients.  CAC brings a unique understanding of rehabilitation, safety and wellbeing as Howden’s People Risk team expands its current offering to clients on the eastern seaboard. This is an important strategic partnership for Howden at a time when individuals and businesses place increased value on their health and wellbeing.

Established in 1995, CAC provides injury management, occupational rehabilitation, return to work program development and implementation, injury prevention, occupational health and safety and risk management, vocational and employment services in the Victorian market.

Tom Flynn, Partner, People Risk, Howden Australia said, “CAC’s team of highly-regarded allied health and vocational services professionals will create yet more opportunity to provide specialist services to our clients. We share the same approach to client-centricity, innovation, and entrepreneurship, which is fundamental to our future success and that of our clients, and we are proud that they are joining the team.”

Paul Serong, principal of CAC, commented: “Howden is a perfect fit for us. In order to continue our growth, we were determined to partner with a company that shared our vision and values. CAC’s commitment to deliver market-leading services and the best rehabilitation outcomes for all stakeholders aligns perfectly with Howden. Their people risk experience and capability complement our own, creating unique opportunities for the combined business. Our senior management team, all our staff, and I, are delighted to be joining Howden. The CAC journey so far has been an exciting one, and we look forward to continuing the successful development of the business in partnership with Howden.”

Matt Bacon, CEO Howden Pacific, commented: "This is a wonderful acquisition for Howden in the Pacific, and we are delighted that CAC have chosen Howden to be their home. This acquisition is another great step forward in our strategy to expand our platform in Victoria and provide an exceptional client service offering in the Pacific market."