Need to make a claim?

We are here to assist

Claiming promptly helps us defend your best interests

We’re ready to guide you through the process and offer support where needed.

Motor claims

If you need to report a Motor Claim, we recommend contacting your insurer direct to register the claim.

Information your insurer will need:

  • Your policy number (found on your policy schedule)
  • Your vehicle details including your registration, make and model
  • Details of the incident such as the date, where the damage occurred, and any other vehicles involved
  • Other drivers' details such as name, address and licence number (if available)
  • Supporting documents or images (if available)

Urgent claims

If your claim is urgent or an emergency, please contact your broker direct.

All other claims

Notifying your insurer of your claim as soon as possible after a loss, allows your insurer to start the claims process quickly, meaning faster resolutions and a reduction on potential complications. 

Please complete the below form to notify us of the incident, and we’ll be in touch with you shortly.

What you’ll need:

  • Your policy number helps speed things up 
  • Certain claims require documentation to be attached, but you needn’t worry about that at this stage

If you wish to speak with us relating to your claim, please call 1300 904 503.

Ready to start the claims process?

Please complete the online form below to notify Howden of your claim.
One of our dedicated claims team will then reach out to you to confirm how to proceed with the notification process.
Note that the completion of this form is not the notification to your insurer.

Nature of claim

Ready when you are

Let's talk...

(+61) 1300 904 503

We'll put you in touch with the person best equipped to help.

Talk to us today

Call us on 1300 904 503 or send us a message and we'll get back to you.

Howden Insurance Brokers Australia

Main Howden Line: 1300 904 503
Claims: 1300 375 723
RealtyProtect: 1300 406 877
Equine: 1300 145 830
Fire Rescue Victoria: 1300 528 126
Netball: 1300 420 370
Tennis: 1300 219 461

Head Office
Level 23
20 Bond Street
Sydney NSW 2000
Melbourne office
Gateway, Suite 3,
Level 12 Podium,
530 Collins Street
Melbourne VIC 3000
Brisbane office
Suite 8, Level 11
458 Brunswick Street,
Fortitude Valley QLD 4006
Perth office
Level 17, Palace Tower
108 St Georges Terrace
Perth WA 6000