NRL - How to make a claim

Personal Accident

 For injuries or claims sustained on or after December 31st 2024

Please refer to the policy wording for policy terms, conditions and exclusions. Please fill out the Personal Accident Claim Form and submit it to Berkshire Hathaway Specialty Insurance Company (BHSI) following the steps below:

The claims team will confirm receipt of your claim form and advise whether they require further information. If you have already lodged your claim and require an update, please contact Berkshire Hathaway Specialty Insurance Company (BHSI) directly:

Phone:  1300 380 377
Email:  [email protected]

For injuries or claims sustained before December 31st 2024 

If you are a member of the NRL and you have suffered an injury whilst participating in an NRL related activity (including training, competing, official social event, fundraising activity or other sanctioned activity) please follow the steps below to lodge a Personal Accident claim.

From this point, you can deal directly with their assigned claims consultant. Sportscover will endeavour to respond to a claim’s request or further information you have provided within 10 business days.
 
A claim is settled for your Non-Medicare Medical Expenses when one of the following events has occurred (generally, this should be within 2 to 4 weeks from notification):

• treatment is complete, and the claimant can return to participating in the sport and Sportscover has been notified of this in writing; or
• 12 months has passed from the date of accident, as the Policy can only provide coverage for a 12 months period from the date of accident; or
• the Benefit payable for Non-Medicare Medical Expenses is greater than the Maximum Benefit Payable once the Policy conditions and percentages have been applied

For a lost wages claim, Sportscover will provide a benefit monthly in arrears up to the time a claimant can return to work, so long as all information has been provided to assess a lost wages claim. i.e. Details of Employment form completed, TFN or ABN number, and/or current and up to date medical certificates.

Public Liability, Products Liability, Professional Indemnity and Association Liability

If an incident occurs where you are being held liable by a third party you should contact Howden as soon as possible. Do not admit liability under any circumstances. 

For all policy coverage queries or details on how to make a claim, please contact Howden, Insurance broker for the NRL.

Travel Insurance

In the event that you need to make a travel insurance claim, or need assistance, please contact your team manager.

If you are not part of a team please use the contact information provided to you by your NRL State/Territory Association.