Protect your people
People risk, employee benefits and wellbeing consultancy
Australia’s workforce continues to face legislative change, the evolution of business needs and employee expectations, making the need for an effective people risk strategy more critical than ever before.
With health, safety and wellbeing at the top of organisational priority lists across Australia, how well does your people risk strategy protect your employees and enhance your business? A people risk strategy that encompasses the employment lifecycle of recruitment through to retirement is vital in ensuring an effective, productive and engaged workforce.
We partner with clients to deeply understand their people risk challenges and objectives. Our market leading team, specialising in workplace and non-workplace illness and injury, deliver bespoke solutions which support clients to navigate the complexities of the people risk ecosystem and evolve their business through enhancing risk maturity.
Try our People Risk Health Check
In Australia, the costs associated with your workforce can represent as much as 70% of your total business costs. Of your total insurance spend, insurances relating to your workforce will typically account for 70%.
These are costs you can control, and a regular review of your workforce-related insurance programmes can ensure that you are minimising these significant business costs.
We can help uncover unmitigated risk factors in your business. We review premium, injury and risk trends and help you make a roadmap to improving the situation, both from an employee wellbeing and balance sheet perspective.
How we work
Our service model spans from prevention right through to the placement of your risks and management of injury/illness with a focus on delivering value to your business and your people
We work with you to understand what works well and identify opportunities to improve. Together we can validate elements of your current programme and support you to address risk areas, enabling the most effective protection for you and your employees.
We’ll uncover your total spend and help you understand how to maximise your people investment.
We can support you with:
Prevention | Workers’ Compensation | Group Life and Salary Continuance | Injury Management |
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Wellbeing audits | Review of insurance arrangements across Australia | Needs analysis & benchmarking | Policy and procedure development |
Wellbeing programme development | Alternate insurance reviews e.g. self-insurance, loss prevention and recovery/burning cost | Insurer tender and placement | Injury management audits |
Policy and procedure development | Executive and operational reporting | Ongoing programme management | Strategic claims and injury management advice |
Risk assessments | Due diligence reviews
| Employer and employee education services | Return to work planning |
Task analysis/job dictionary | Premium forecasting and financial modelling | Early intervention and claims management | Complex claims reviews |
Health safety and wellbeing training courses | Negotiation of rates in the ACT, NT, TAS, WA, Seafarers and Excess of Loss | Cost mitigation strategies | Operational reviews |
Manual handling training | Insurer/agent tenders |
| Training solutions |
Ergonomic solutions | Third-party administrator reviews |
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| Insurer partnership management |
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Why partner with Howden?
Howden Australia are a specialist people risk partner for Australian businesses. Our expert team brings an average of 20 years of experience across workers’ compensation and injury management, employee benefits, wellness and safety. We have a relentless focus on ensuring that quality and value is delivered to organisations.
Meet the team
Jacqui Milson
Jacqui Milson
Head of Howden Care
Jacqui is the Head of Howden Care at Howden Australia. She is an expert at uncovering people related risks in an organisations workforce and creating specialised solutions that drive cost improvements. Jacqui brings over 15 years' experience and in-depth knowledge of injury/illness risk and prevention across the Australian business landscape. As a qualified and registered Physiotherapist and health professional she is passionate about achieving health and financial outcomes for organisations and individuals.
Chris Sinclair
Chris Sinclair
Head of Employee Benefits & Wellbeing
As the Head of Group Risk it is my role to better protect businesses and their people against the increasing impact of non-workplace illness & injury.
Chris leads our Employee Benefits & Wellbeing practice, specialising in Group Life, Salary Continuance Insurance and financial wellbeing. Chris has worked in the life Insurance and people risk consulting for over 18 years, both in Australia and overseas. Prior to joining Howden, Chris led the Group Risk practice for Marsh, working with many of Australia’s largest organisations.
Georgie Ahern
Georgie Ahern
Head of Workers' Compensation
As the Head of Workers’ Compensation at Howden Australia, it’s my job to make a complex line of insurance simple and easy for clients to control and manage.
Georgie brings over 20 years of experience in Workers’ Compensation. Georgie has worked within insurers across both claims and underwriting functions, with multiple jurisdiction exposure, and has spent the last 13 years consulting with clients, driving significant value into their organisations. Georgie has diverse experience across industries, working across construction, logistics, retail and the community services sector. Her experience supports clients through the effective design and structure of insurance arrangement, right through to across complex claims and injury management matters.
Tom Flynn
Tom Flynn
Partner People Risk
Tom is a Partner in in the People Risk business and brings to Howden 30 years experience in the personal injury sector. Starting his working life as a Physiotherapist, he has now been involved in the workplace health, safety and rehabilitation industry for 16 years. Tom’s depth of knowledge and experience in both the health and insurance markets makes him a market leader in assisting organisations in creating safe workplaces, supporting staff to maximise health and productivity, and minimising the cost impact of people risk.
Shehan Peiris
Shehan Peiris
Partner People Risk
Shehan is highly experienced in-house psychologist, specialising in creating safer systems of work with a proven track record implementing large scale enterprise risk frameworks. He is recognised by regulators and is collaborating with leading University Partners and not-for-profit think tanks.
Shehan is currently leading the rollout of mental health initiatives, training and implementation across Howden’s client base for the private and community sectors, to inform and transform the psychological health and wellbeing of their workforces.
Lyndall Ridley
Lyndall Ridley
Partner, Employee Benefits & Wellbeing
I help our clients to have confidence in the way they manage the risks associated with non-workplace illness and injury.
Lyndall has over 20 years’ of Life & Disability insurance with 15+ years with global broking houses. Lyndall has worked on all areas of insurance consulting and broking including program design, market negotiation, transition and placement of insurance programs across a variety of industries and size (SME, middle-market and large accounts).
Christian Lombardo
Christian Lombardo
Partner Workers' Compensation
I help our clients navigate the legislation, premium drivers and market landscape so they can focus on the human aspect at the heart of Workers' Compensation, returning their employees to work post-injury in a safe and durable manner.
Christian brings 15 years experience in Workers' Compensation across claims, account management and consulting roles. He has worked across a variety of industries including aged care, community services, manufacturing and the education sector with support ranging from claims strategy development and premium modelling through to innovative programs that incorporate the entire people risk ecosystem across Workers, Compensation consulting, occupational rehabilitation, safety and training. Christian draws upon his extensive experience to set his clients up for success in establishing or improving their people risk programs.