Claims

What to do if you need to make a claim

If you need to make a claim, rest assured you will have the advice and support of our dedicated and experienced Claims team. We are here to guide you through the process to ensure that you get back in the position you were in before the loss, as smoothly and quickly as possible.

Commercial & personal claims
 

Please call: 0818 223000

Monday – Friday: 9am – 5pm

Alternatively, please complete the claims enquiry form through the link below and a member of our team will be in contact with you by the next working day to review your case and to provide assistance.

Our claims service:

• Claims managed efficiently and in a timely manner.
• Step by step guidance regarding the claims forms to be completed and how to complete these thoroughly.
• As a broker we are neutral, and work in the best interest of our client to achieve the best result. All our knowledge and experience of the insurance claims process is focused on getting not just a settlement, but the best possible settlement for our customer.
• Our claims team know the insurance terms and the processes involved and so they can ensure the quickest and most successful resolution avoiding frustration for the client in an already stressful situation. This avoids the confusion a customer might feel when dealing with an insurer.
• Loss assessment is an automatic element of the service offered by our claims division. In straight forward claims cases this cuts out the additional cost of using an independent loss assessor which would be required if the individual were dealing directly with their insurer.
• This service has proved invaluable for our clients when faced with making a claim especially when disputes arise over valuations. We review the insurance cover and if the client has in-built legal protection which will cover legal expenses our appointed solicitor will be in touch to assist and give advice. If cover is not included, we will give a referral to Hussey Frazer who will pursue this on behalf of the client on a no win no fee basis.

Emergency contact numbers

For emergency support please contact your insurer, refer to your insurance disc or policy booklet if you are unsure who this is.

Emergency contact numbers are listed below: