Seafarers on-leave and family insurance

Personal insurance for seafarers and their families

Traditionally, shipping companies don’t provide medical and life insurance to their seafarers in between contracts. For contracted employees, this can mean extended periods where seafarers and their families have no access to healthcare cover. 

Howden SAFER at Home bridges the coverage gap. It provides hospitalisation insurance, including both illness and accidents, for seafarers who are on leave and aren’t protected by the onboard Protection & Indemnity (P&I) Insurance. It also covers their families, year-round. 

Brought to you in association with Crewsure¹ and the global charity, The Mission to Seafarers², Howden SAFER at Home reduces the financial strain, stress and vulnerability of being uninsured for medical emergencies.

The Philippines is the world's leading supplier of seafarer talent. Their contribution to the economy is clear. Every peso sent home generates three pesos of value through multiplier effects. Let's work together to get Filipino seafarers the protection they deserve. 

Attract talent, reduce crew turnover

SAFER at Home is for ship owners/operators and crewing agencies who wish to extend and amplify seafarers' insurance protection over and above the statutory requirements of the Maritime Labour Convention. This could be part of a talent retention strategy or broader employee value proposition effort. 

For Filipino shipping companies, offering on-leave home country insurance coverage helps you stand out as an empathetic and caring employer. This is set to become an increasingly important seafarer retention strategy in an global talent market facing a shortage of experienced seafarers. The Philippines is looking to press home its advantage as the world's number one provider of seafarers, with continuous efforts to promote a highly skilled and competitive workforce. 

Embracing talent-centred initiatives emphasises the employer’s commitment towards seafarer welfare, which plays an important role in charterer’s ratings of the shipping companies. For example, as part of the Tanker Management Self Assessment (TMSA) and Dry Bulk Management Standard (DryBMS). 

All seagoing employees employed with a shipping company are eligible for SAFER at Home through their employers. 

How the programme works

Tailored programme design

We’ll work with you to tailor a programme that meets your needs and your budget.  Pick and choose from various options, including offering different packages to different employee tiers. 

Global coverage 

Your seafarers will be covered as per their home country.  If they are domiciled in a country other than their nationality, this can be discussed and cover designed accordingly.

Rollout support for smooth onboarding 

Alongside our delivery partners, we’ll help you communicate and roll out the product to your workforce.

24/7 hassle-free claims process

In partnership with Mayfair We Care, we provide a seamless claims experience supported by a 24/7 multi-lingual team globally. Claims are paid either via direct hospital payments or rapid reimbursements.

Members' app with mental health support

Mayfair We Care provide an optional mobile app offer direct claims reporting, stress counselling and dedicated mental health support.

Training, wellbeing sessions and events 

We can organise bespoke training, attend your existing seminars, host wellbeing events and arrange family days as required. 

Advanced reporting and data analysis

With some of the leading data science capabilities in the broking sector, we offer advanced reporting tools for enhanced transparency and decision-making.