Howden Broking Privacy Collection Notice

This notice explains what you are agreeing to when you consent to Howden Broking (New Zealand) collecting and using your personal information. We follow the Privacy Act 2020. If you have questions, please contact [email protected].
 

1. Purpose of this consent

To arrange and manage insurance and related services for you. This includes obtaining quotes, placing or renewing covers, making policy changes, and supporting claims.

2. What information we may collect and from where

We may collect your personal information from you or from others you deal with for insurance, for example your employer (for group schemes), current or previous insurers, Third Party Administrators (TPAs), benefit platforms, advisers, and service providers.

This information could include your full name, date of birth, postal address, email, phone number and/or policy/member/client ID (if any).

3. How we use and share your information

We will use your information to:

• obtain quotes, place or renew cover, endorse policies, and service your account
• support and manage claims, including liaising with insurers and TPAs
• meet legal and regulatory requirements
   

We may share relevant information with:

• insurers and underwriting agencies
• third party administrators (TPAs) and claims handlers
• other service providers that help deliver broking services

Where practical we describe recipients by category. If we routinely share with specific entities, we can name them on request.
 

4. If we receive your information from someone else (indirect collection)

If we receive your information from another party we will take reasonable steps to let you know we have it, why we have it, who we may share it with, who we are and how to contact us, whether any law authorises the collection, and how you can access or correct your information.
 

5. Overseas disclosure

Some insurers, TPAs, or service providers may be located overseas. If we need to send information overseas, we will take reasonable steps to ensure it is protected and used only for the purposes set out above.

6. Your rights

You can ask to access the information we hold about you and to correct it if it is wrong. Contact [email protected] or your usual Howden contact.

7. Scope and duration of consent

Your consent covers the collection and use described in this form. It continues while we provide services to you and for a reasonable period after, as required for records and compliance.

You can withdraw consent at any time by emailing [email protected]. Withdrawal will not affect actions already taken with your consent. We may still handle your information where the law allows or requires us to.

8. If a representative signs for you

If you are signing for the client, you confirm you are authorised to act on their behalf and will provide evidence of that authority if we ask.

9. Identity and authority validation

To protect privacy, we may verify identity before discussing or actioning this consent. If a representative contacts us, we will verify their authority to act for the client.

Contact:[email protected]