Howden Care: what we do

Employee Benefits

Supporting you to protect your people

From their first day in your organisation to their last, your people are exposed to many health risks. Understanding and minimising this risk throughout their employment journey helps your people and your business to thrive.

Howden Care provides highly specialised injury and illness prevention and management solutions that deliver real cultural, financial and health benefits to your people and your organisation.

Why should your organisation make workplace care a priority? 

People wellbeing: keeping your people healthy, happy and productive makes sense.

Safeguard your business: protecting you and your business from potential financial and criminal liability as a result of a failure to provide a safe and healthy workplace.

Financial impacts: reduce the financial impact of illness and injury on your ACC and other people risk insurance premiums.

Hidden costs: minimise the hidden costs of illness and injury – poor culture, presenteeism, absenteeism, talent acquisition and retention to name a few.

People first

Our people centred model is focused on early intervention through specialised case management. Tailored services to meet your specific needs. Howden Care - protecting your people all day, every day.

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Howden Care

Meet the team

Cliff

Cliff McCord
CEO Howden Care
Photo of Cliff McCord

Cliff McCord

CEO Howden Care

I am first and foremost a people person. I believe that good people will attract good clients, leading to fruitful long-term relationships. I want to make sure that our people have the tools and resources to deliver upon the promises we make to clients, and to steer them to a superior outcome, and excellence in customer service.

Cliff brings a strong commitment to placing the wellness of his clients and his team at the centre of his decision making, which along with his extensive management experience, gives Howden Care a strong foundation.
Prior to joining Howden, Cliff spent over 20 years at Wellnz - a workplace claims management, rehabilitation and wellness business - where he progressed from case management through to ultimately becoming the CEO. During his 6 years as CEO, Wellnz experienced extremely strong growth.

Rachel

Rachel Doody
Partner, Business Relations
Photo of Rachel Doody

Rachel Doody

Partner, Business Relations, Howden Care

Rachel brings a wealth of experience and comprehensive knowledge of injury and illness risk, prevention and management. As a qualified and registered Physiotherapist, with private and public clinical experience, Rachel is an expert in partnering with organisations to collaboratively design tailored health, safety, wellbeing and injury management programs which deliver results.
Her comprehensive experience is complimented by an extensive vocational consulting background across a wide range of sectors both in Australia and New Zealand, including aviation, warehousing, transport, retail and healthcare.
Rachel is passionate about supporting organisations to create safe workplaces, which support employees to maximise their health, wellbeing and productivity and minimise the impact of injury and illness.

Fergus

Fergus Rolston
Partner, Business Relations
Photo of Fergus Rolston

Fergus Rolston

Partner, Business Relations

I am committed to my role to help our clients with strategies and solutions to improve employee health.

Fergus brings over 16 years of experience in injury management, ACC, and employee health management. Fergus has worked in all aspects of the injury management industry as a Case Manager, People Leader, Technical and Review Advocate, Account Manager and Business Development Manager.

Denise

Denise Stuart
Partner, Operations
Photo of Denise Stuart

Denise Stuart

Partner, Operations

Denise brings over 20 years' experience in the ACC environment, learning and development, operational strategy and project management. Denise has worked with employers in a variety of sectors, across all areas of employee health and the ACC Accredited Employer Programme, consulting with them to create specialised solutions to meet their individual needs. As a qualified nurse and Case Management specialist she supports clients through the AEP application process, audits and the day-to-day implementation of their program.

Terrance

Terrance Coe
Partner, Business Relations
Photo of Terrance Coe

Terrance Coe

Partner, Business Relations, Howden Care

Terrance commenced managing claims at ACC in 1992 and has been in the industry ever since with nearly 30 years’ experience. Terrance has held senior positions within ACC managing incentive products and has also worked in South Australia and Victoria Workers' Compensation schemes. His most recent roles include setting up Gallagher Bassett’s TPA business in New Zealand from 2009 - 2018. Terrance joined Wellnz in 2018 as a Business Relationship Manager, working with employers to transition them from other TPA’s, ACC standard scheme and supporting existing accredited employers with product and risk options within the AEP.

Leith-anne

Leith-anne Mangos
Partner, Operations
Photo of Leith-anne Mangos

Leith-anne Mangos

Partner, Operations, Howden Care

With over 20 years of experience serving people, businesses, and communities, my desire is to deliver our clients tailored and meaningful health & wellbeing support. My drive is to empower, educate and connect people with the right support at the right time.

Drawing on experience largely from the health, disability and injury management sector, Leith-anne thrives on working with clients to deliver health and wellbeing solutions to suit their needs. Leith-anne is excited to strive to knock down the barriers of the traditional processes, in order to holistically create and influence positive strength-based solutions.
Leith-anne is dedicated to improving the framework in which clients can access health services to support their biggest asset, their people.

Kath

Kath Braid (nee Lynch)
Partner, Operations
Photo of Kath Braid (nee Lynch)

Kath Braid (nee Lynch)

Partner, Operations, Howden Care

My passion is people and leadership. I design services that are unique to the market and couple exceptional expertise with the Howden way, truly centred around people. 

Kath brings Howden Care over 20 years of frontline and operational leadership experience in injury management and wellness in the workplace, with a particular interest in mental health and injury. Kath is focused on the design and implementation of our services to support employers and their people with all things safe and well.

Stephanie

Stephanie Bennett
Partner, Operations
Photo of Stephanie Bennett

Stephanie Bennett

Partner, Operations, Howden Care

Stephanie has worked in injury management for more than 18 years across a diverse range of claim types and roles, and has particular expertise in the ACC Accredited Employer Program. She utilises her extensive experience to partner with her clients to not only manage their work injuries, but also identify opportunities and solutions to help them to look after the wider health and wellbeing of their employees. Stephanie has worked with a variety of employers ranging from the health sector, government and primary industry to retail and manufacturing. Her 9 years of management experience brings proven capabilities in operations, leadership and coaching.

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+64 0 27 319 9423

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Call us on +64 0 27 319 9423 or send us a message and we'll get back to you.

Howden Pacific Head Office
Level 9, Bligh House
4-6 Bligh Street
Sydney NSW 2000
Australia

Head office contact details:
T +64 0 27 319 9423