Product Recall

Recall and replacement cover

Stories and images of defective products can spread around the globe in seconds. Product recall insurance provides vital support to a firm's crisis management response. Our specialist team is the leading independent producer to the London and Bermuda markets.

We design and place bespoke solutions for many of the most exposed products and industries, including:

Food & Drink

We offer coverage for manufacturers, retailers, distributors, wholesalers and co-packers across a spread of food groups including, but not limited to, dairy, meat, herbs and spices, and fruit and vegetables. Capacity available in excess of $350m.


There are on average 30,000 parts in a typical car. We offer insurance for every single part, for Tier 1, 2 and 3 component part manufacturers. Capacity available in excess of $150m.

Consumer Goods

Coverage includes consumer durables and non-food products against product safety issues, and design/ manufacturing errors. Capacity available in excess of $100m.


Policies can cover manufacturers, co-packers, co-manufacturers and repackagers of prescription and/or over the counter pharmaceuticals. Capacity available in excess of $100m.

Restaurant contamination

We offer an exclusive facility for restaurant franchisees. We can also cover large, corporate entities. Capacity available in excess of $100m.

Need to make a claim?

Visit our claims page for more information

Call us on  +56 2 24 29 4410  or drop us a quick message and we'll get back to you asap


Contact - Carlo Caiani
Tel No - 56 (9) 77599739

Contact - Juan Antonio Sánchez
Tel No - 56 (9) 65879482

Contact - Alejandro Guajardo
Tel No - 56 (9) 54076238

Contact - Fernando Olavarria
Tel No - 56 (9) 33656999

Contact - Roberto López
Tel No - 56 (9) 4934 1105

Contact - José Escudero
Tel No - 56 (9)74440208

Contact - Bernardita Laso
Tel No - 56 (9) 97011978

Contact - Miguel Anselmi
Tel No - 56 (9) 5444 9361

Contact - Victoria Jaramillo
Tel No - 56 (9) 52158022

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