If products cause damage, illness or hurt someone, it is likely they’ll seek compensation through the courts. Product Liability insurance protects against claims for personal injury or property damage arising from products sold by your business. Its main purpose is to cover legal costs and damages.
Product liability insurance is useful for companies that make, supply or sell products to members of the public. Claims can affect any or all of these business types.
Where products cause injury or damage, legal battles can go far beyond between consumer and the company that supplied them; a ripple effect throughout the entire supply chain can make proceedings lengthy, complex and extremely costly.
Sometimes claims will be justified, others spurious.
Either way, they can end up costing you a lot of money. Unwarranted claims still need to be taken very seriously – your company’s reputation and brand value are under threat.
It's often the criticism you don't deserve that needs the strongest response.