What does an insurance broker do?

An insurance broker is a consultant who manages the procurement and fulfilment of insurance, right from scoping out project needs, to handling the claims process.

Insurance agent vs broker?

Insurance agents work on behalf of an insurance company to find new clients.

Brokers work for their clients, helping find the right insurance company to meet their specific needs.

An agent can only offer the best options from the insurers they are affiliated with.

Brokers are familiar with different insurers and their varying strengths and seek out the most suitable solutions from a wider pool of providers.

As a broker, we can get you competitive insurance deals that match your needs, not the needs of the service providers.

Once you have a trusted broker on your side, you don’t have to worry about shopping around year after year…it’s your broker’s job to look out for the best deal for you.

Risk intelligence: the key skill of brokers

What is often observed when we talk to a new client - we spot some risks that cost too much or are overlooked and present a major threat.

Requesting an informal chat with a Howden broker can help with your business risk assessment and planning.

A broker is a resource. We are experts in reducing the cost of risks by designing risk mitigation programs.

An experienced insurance broker team brings an enhanced level of Risk Intelligence (RI) to any organisation they work with.

7 ways we help meet your objectives:

1. Defending your claims record

Your insurance claims will affect later premiums. We defend your interests with technical knowledge, experience, charm and industry relationships.

2. Managing your reputation

Got claims on your track record? We work with you to represent your case to insurers in the best possible light.

3. Access beyond the mainstream

Insurance you are exposed to may just be the tip of the iceberg - we access a broad range of global and local insurers capable of supporting complex and innovative risk solutions.

4. Cutting costs by designing your risk management programs intentionally

Our risk knowledge will inform you of up-to-the-minute thinking on risk management trends.

5. Claims advocacy

We understand that you want your claim settled fairly and timely. We can get results quicker than you thought possible (we often take on claims advocacy cases for clients where their incumbent broker is failing to get the claim paid).

6. Valuable information to enable good decision making

Explain, advise, simplify; we show you the difference between your best options, in language you understand.

7. Enterprise Risk Management

From balance sheet protection planning to employee benefits wellbeing programs and cybersecurity, our risk management services help protect your long term viability.

A force for good

We have a fundamental belief that a great business takes care of people, communities and the world around us, now and in the future.
We do insurance differently, and we’re determined to do it better, too. We know the market inside out and we’re using that expertise to turn insurance into a tool for social good.
From insuring the development of the COVID vaccine, to de-risking the carbon market, to helping vulnerable communities build resilience against climate change, we’re pushing the boundaries of what insurance can do and turning it into the powerful force for good that we know it can be.