Sub-processors

Howden uses certain sub-processors to assist in providing Howden's services

In providing certain services to clients and product users, a Howden firm may process personal data as a data processor on behalf of a data controller. In this context, any third parties then engaged by Howden to process personal data on Howden’s behalf are known as sub-processors, and these third parties shall only be authorised to process personal data (i) in accordance with instructions as communicated by Howden; and (ii) in accordance with the terms of a written contract between Howden and the sub-processor. The list of sub-processors used by Howden is set out below, however note that not every sub-processor will be relevant to every processing activity undertaken by a Howden firm when acting as a data processor.

Howden maintains an up-to-date list of the names and locations of all sub-processors. This list is below, or you can obtain a copy by contacting [email protected]

Sub-ProcessorDescription of ServiceLocation
DatabricksData orchestration servicesUK
DufrainDevelopment SupportUK
Dun & BradstreetBusiness intelligenceUK, EU, US, India
Microsoft AzureApplication management via cloud data centresUK and EEA
Except data for Asian offices which is processed in Singapore or Hong Kong, and Australia and New Zealand offices which is processed in Australia.
Microsoft Office 365 / SharePoint/OneDriveCollaboration and document servicesUK and EEA for European users.

Other users' data is hosted in their local region, except data for US offices which is processed in Iowa or Virginia

NovideaInsurance platformEuropean data in EU.
Asia data in Japan.
AccentureDevelopment supportIndia
ReltioMaster data managementEU
Twillio IncAuthentication via email or phoneEEA, US
ImpenduloAddress matching for tax purposesEU
IubendaCookie preferencesEU
HotjarVisitor behavioural analyticsEU
MoesifVisitor behavioural analyticsUS
Howden Group ServicesIT, infrastructure and employee support for Howden businessesUK
Comply AdvantageSanctions screening and adverse media checksUK, EU
AIRCatastrophe modellingUS
Risk Management Solutions IncCatastrophe modellingUS
EXLDevelopment SupportIndia
VegaDevelopment SupportSerbia
EndavaData & AI ServicesRomania
SlalomData & AI ServicesUK, US
KubrickData ServiceUK