Sub-processors

Howden uses certain sub-processors to assist in providing Howden's services

In providing certain services to clients and product users, Howden may process personal data as a processor on behalf of the client or user. In this context, any third parties then engaged by Howden to process personal data on Howden’s behalf are known as sub-processors, and these third parties shall only be authorised to process personal data (i) in accordance with instructions as communicated by Howden; and (ii) in accordance with the terms of a written contract between Howden and the sub-processor.

Howden maintains an up-to-date list of the names and locations of all sub-processors. This list is below, or you can obtain a copy by contacting [email protected]

Sub-Processor

Description of Service

Location

Dun & Bradstreet

Business intelligence

UK, EU, US, India

Microsoft Azure

Application management via managed data centres

UK and EEA

Except data for Asian offices which is processed in Singapore or Hong Kong.

Microsoft Office 365 / SharePoint/OneDrive

Collaboration and document services

UK and EEA for European users.

Other users' data is hosted in their local region.

Novidea

Insurance platform

European data in EU.

Asia data in Japan.

Accenture

Development support

India

Reltio

Master data management

EU

Twillio Inc

Authentication via email or phone

EEA, US

Impendulo

Address matching for tax purposes

EU

Iubenda

Cookie preferences

EU

Hotjar

Visitor behavioural analytics

EU

Moesif

Visitor behavioural analytics

US

Howden Group Services

IT, infrastructure and employee support for Howden businesses

UK

Comply Advantage

Sanctions screening and adverse media checks

UK, EU

AIR

Catastrophe modelling

US

Risk Management Solutions Inc

Catastrophe modelling

US