Sub-processors
Howden uses certain sub-processors to assist in providing Howden's services
In providing certain services to clients and product users, a Howden firm may process personal data as a data processor on behalf of a data controller. In this context, any third parties then engaged by Howden to process personal data on Howden’s behalf are known as sub-processors, and these third parties shall only be authorised to process personal data (i) in accordance with instructions as communicated by Howden; and (ii) in accordance with the terms of a written contract between Howden and the sub-processor. The list of sub-processors used by Howden is set out below, however note that not every sub-processor will be relevant to every processing activity undertaken by a Howden firm when acting as a data processor.
Howden maintains an up-to-date list of the names and locations of all sub-processors. This list is below, or you can obtain a copy by contacting [email protected]
| Sub-Processor | Description of Service | Location |
| Databricks | Data orchestration services | UK |
| Dufrain | Development Support | UK |
| Dun & Bradstreet | Business intelligence | UK, EU, US, India |
| Microsoft Azure | Application management via cloud data centres | UK and EEA |
| Except data for Asian offices which is processed in Singapore or Hong Kong, and Australia and New Zealand offices which is processed in Australia. | ||
| Microsoft Office 365 / SharePoint/OneDrive | Collaboration and document services | UK and EEA for European users. |
| ||
| Novidea | Insurance platform | European data in EU. |
| Asia data in Japan. | ||
| Accenture | Development support | India |
| Reltio | Master data management | EU |
| Twillio Inc | Authentication via email or phone | EEA, US |
| Impendulo | Address matching for tax purposes | EU |
| Iubenda | Cookie preferences | EU |
| Hotjar | Visitor behavioural analytics | EU |
| Moesif | Visitor behavioural analytics | US |
| Howden Group Services | IT, infrastructure and employee support for Howden businesses | UK |
| Comply Advantage | Sanctions screening and adverse media checks | UK, EU |
| AIR | Catastrophe modelling | US |
| Risk Management Solutions Inc | Catastrophe modelling | US |
| EXL | Development Support | India |
| Vega | Development Support | Serbia |
| Endava | Data & AI Services | Romania |
| Slalom | Data & AI Services | UK, US |
| Kubrick | Data Service | UK |