Code of Conduct

Howden Insurance Brokers (S.) Pte Limited subscribes to the Singapore Insurance Brokers Association's Code of Conduct.

We are a member of the Singapore Insurance Brokers Association (SIBA), which represents most of the licensed general insurance brokers who are major stakeholders in insurance distribution and managing more than 90% of commercial insurance transacted in Singapore. 

Developed by SIBA, the Code of Conduct demonstrates Singapore's insurance broking industry's professional commitment to its clients. The Code applies to the relationship between Insurance Brokers and their clients, and describes key service standards that clients can expect from brokers, as well as an overview of the complaints and disputes handling process. The objective of the Code is to build upon the professional competence in the insurance broking profession, increase consumer confidence in insurance brokers and increase knowledge of the important role they play. 

Click here to view a copy of the Code.