Submit a claim

Personal Accident

If you are a registered participant with Badminton Australia - including coaches, volunteers or affiliated clubs - and you have sustained an injury while participating in a Badminton Australia sanctioned activity (such as training, official events, fundraising activities, or other approved engagements), please follow the steps below to lodge a Personal Accident claim.

Please complete the online claim submission and submit it to Allied World Assurance Company following the steps below:

  1. Please download the claim form – Badminton Australia Group Personal Accident Claim Form
  2. Complete each section of the claim form. Incomplete claim forms may cause a delay in processing your claim.
  3. Please return your Personal Accident claim form and supporting documentation via email or post to the Personal Accident claims handler, [email protected]. This is also detailed in the claim form. 
  4. AWAC (or the claims handler Proclaim) will confirm receipt of your claim form and advise whether they require further information.

Please refer to the policy wording for policy terms, conditions and exclusions.

Claim assessment

Please note, a claim number will be assigned and provided to you within 2 business days.  The claims team will complete a full review of your claim and provide you with a response within 10 business days.

If you have already lodged your claim and require an update, claim inquiries can be made to Proclaim on:
Phone: 02 9287 1302 
Email: [email protected]

*Please note – if you are submitting a claim, where the injury occurred prior to 31 March 2026, please lodge it below at the following address - Personal Accident Claim Form Request.