Howden: Helping your floristry business bloom and grow
We know that finding an insurance provider that really understands the nuances of your business is no easy task, so we’re delighted that Howden has been chosen as the exclusive insurance partner of the British Florist Association. That not only means a host of benefits and offers just for members, but a big list of bespoke reasons why Howden can help meet your insurance requirements.
What makes Howden a good insurance fit for floristry suppliers?
Whether you’re a flower wholesaler, vase supplier, or even produce the gift cards and ribbons that go with a bouquet, you’ll discover that Howden is the perfect insurance fit for your business.
Rest assured, at Howden, we’re committed to offering the highest standard of customer service for all members of the British Florist Association:
First contact counts
Your time matters. So, once you’ve contacted us, we’ll be in touch the same or next possible working day, have a real conversation about your cover needs, and get a quote out within 72 hours.
Fast response time
Our specialist team acknowledges all claims and policy adjustment requests on a same-working-day basis, or next working day if after 5pm or over the weekend – that includes notifying the insurer.
Proactive approach
Howden’s great partnerships with insurers and clients mean changes and claims responses can usually be within 24 hours, and even complex adjustments are addressed swiftly.
Eyes on the job
You don’t want to be kept in the dark, and nor do we, so our in-house Claims team monitors claims, keeping you informed and involved.
Stress-free renewal
Hate it when it’s all down to you to chase renewal dates and terms? Problem solved. If you’re a member of the British Florist Association, we’ll be in touch four weeks beforehand, giving you plenty of time and information to make your decision.
Dealing with thorny issues
Customer service and satisfaction is in the Howden DNA, so if your bed of roses receives a trample and you wish to raise an issue, we ensure a smooth handover to the Complaints Handling team.
About Howden
Howden has the experience to deliver tailored insurance solutions for clients and the motivation to help them thrive. Your success is our success – and we authentically care about every business, whether a one-person market stall or a chain of florists. Whatever cover is needed, the team is full of market-leading experts who can help – offering flexible, scalable, high-quality insurance and reassuringly straightforward service. No matter the challenge – from extending your storefront to offering a delivery service through to stocking exotic flowers and plants – we can get the right people in the right place to create the right solution.