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Student and pupil wellbeing
Our wellbeing services reach over a million students through their schools, colleges, universities, and accommodation providers
Specialist support, without the wait
The barriers to accessing mental health support for pupils and students can be a source of frustration for education providers.
In response, we've developed specialist services in partnership with independent health and wellbeing experts, Health Assured. These include counselling helplines, mental health clinical support and more, and are available on demand, 24/7 – including out of hours.
Whether you're an academy, independent school, college or university, we'll shape our wellbeing programmes around you.
This programme has provided invaluable support to our students along with advice and guidance for a variety of issues. This support is needed at all times and is not restricted to the college day, and that’s what makes this service so important to our students - it is available 24 hours a day, seven days a week.
Student assistance programme
Our student assistance programme, developed with Health Assured, offers mental health and wellbeing support via 24/7 access to counsellors, 365 days a year. Students can also speak with legal and financial advisors for practical information.
These services can seamlessly integrate into your current student wellbeing provision. We also offer full marketing support to explain services to students, and can run staff awareness sessions.
Key features include:
- Unlimited access to a 24/7 mental health and counselling helpline
- Interpretation service in over 240 languages and dialects
- Bespoke disclosure and information sharing processes
- Legal, financial, and medical information helpline
- Counsellor-led guidance for staff supporting students
- Access to culturally appropriate support
- 24/7 critical and traumatic incident phone support
You can also add structured counselling via telephone, video call, or in person, to your package.
Students studying abroad
This is for UK students studying abroad or on placement, and international students staying in their home country. Options includes 24/7 support and access to structured counselling in over 190 countries worldwide.
Student wellbeing tools
Alongside the helpline and wellbeing support, students can access our Wisdom app. They can personalise this to what’s useful for them, including:
- Interactive mood tracker, with prompts to log how they’re feeling and identify patterns.
- Four-week plans, including quitting smoking, healthy eating, and coping with pressure.
- Mini health checks, covering things like sleep hygiene, fatigue, and mental health.
- Confidential chat options with a qualified health team.
Our wellbeing services reach over a million students through their schools, colleges, universities, and accommodation providers.
To learn more, get in touch with our team, or download our brochure.
The service our students receive is prompt and it is reassuring to know they have a confidential help line to call any time day or night. The app is particularly helpful!
Pupil assistance programme
One in five children and young people are estimated to have a probable mental health disorder, according to a 2023 NHS England survey. Despite the importance of early intervention, mental health support resources aren’t often immediately available.
Our pupil assistance programme, developed with Health Assured, offers round-the-clock mental health and wellbeing support for pupils. Support is also available for parents, caregivers, and staff. It’s modular, so you can choose what’s right for your school’s needs and budget, including:
- Mental health clinical support for pupils aged 11 to 18
- 24/7 counselling helpline for pupils aged 16 to 18
- 24/7 caregiver helpline for teachers, pastoral staff, parents, and guardians
- Certified youth mental health first-aid training for those who work with, or support young people
- Digital cognitive behavioural therapy (CBT) platform for caregivers and pupils
We provide wellbeing support to over one million young people through their school, college, university, or accommodation provider.
To learn more, get in touch with our team, or download our brochure.
Ways to improve wellbeing provision
In our panel discussion, experts answered questions from the audience and considered current gaps in mental health and wellbeing provision for young people. They also explored what needs to change, so that young people have swift and reliable access to the support they need.
How optimistic do students feel?
Take a look at our annual Student Happiness Index for insights into students’ challenges, concerns, motivations, and aspirations for the future. (2023 Endsleigh report.)