Claims information for former Endsleigh clients
Please see dropdowns for relevant claims contact details
Let's get you to the right place
Education claims
International pupils - General claims for policies beginning with IP9
Phone number: 01202 038946
Opening times:
Monday & Tuesday: 8am – 8pm
Saturday: 8am – 4pm
Sunday: Closed
International pupils - Medical Assistance for policies beginning with IP9
Phone number: 01243 621 058
Opening times: Every day, 24 hours
International pupils - Legal expenses for policies beginning with IP9
Phone number: 01179 045831
Opening times: Monday - Friday, 9am to 5pm
International students, including language schools - General claims for policies beginning with BI9
Phone number: 01202 038946
Opening times:
Monday & Tuesday: 8am – 8pm
Saturday: 8am – 4pm
Sunday: Closed
QBE SME motor claims
Call: 0800 389 1708 Option 3 (24hrs)
Windscreen claims: Call: 0800 389 1708 (24hrs)
Email: [email protected]
Zurich Municipal motor claims
Call: 0800 055 6767 (24hrs)
Windscreen claims: National Windscreens: 0800 622 122
Email (new claims): [email protected]
Email (existing claims): [email protected]
Online claim form: https://www.zurich.co.uk/municipal/make-a-claim/motor-insurance-claim
First underwriting motor claims
Website/online claims portal: https://www.firstuw.com/claims/
Call: 0333 305 8120 (24hr)
Email - New claims: [email protected]
Email - Existing claims: [email protected]
Contact us to make a claim:
Call: 0333 234 1663
Opening hours are Monday to Friday: 9am-5pm, closed on bank holidays.
Or complete our online claim form
Or email us
All claim forms and emails will be responded to within two working days.
If you have an emergency, please contact your insurer directly:
Zurich Municipal 24hr emergency claim line
Call: 0800 028 0336
Ecclesiastical 24hr emergency claim line
Call: 0345 603 8381
Aviva 24hr emergency claim line
Call: 0800 015 1498
Need help?
View our claims guidance for information on how to make a claim.
Zurich Municipal School Journey Travel Claims
All claims
Claims call: 0800 917 7207 (Monday – Friday 9am to 5pm)
Claims email: [email protected]
24hr travel assistance whilst on a trip
Call: 01489 868 888 (7 days a week)
AIG Travel Claims
Personal property or money claims
Call: 0844 892 0319 (UK) +44 (0) 207 359 3433 (overseas) - (Monday - Friday 9am to 5pm - excluding bank holidays)
Claims email: [email protected]
All other AIG travel claims
Call: 0345 602 9429 (Monday - Friday 9am to 5pm - excluding bank holidays)
Claims email: [email protected]
24hr travel assistance whilst on a trip
Phone: 01273 552 922 (7 days a week)
Chubb European Group SE Travel Claims
Website/online claims portal: www.chubbclaims.co.uk
Call: 0345 841 0059 (UK Only)
International: +44 (0)141 285 2999
Email: [email protected]
Need help?
View our claims guidance for information on how to make a claim. If you have any further questions, please contact our Endsleigh team:
Call: 0333 234 1663
Our opening hours are Monday to Friday: 9am-5pm, excluding bank holidays
Email: [email protected]
Pupils’ possessions and personal accident
Phone number: 0333 234 1105
Opening times/out of hours provision:
Monday & Tuesday: 8am – 6pm
Wednesday & Thursday & Friday: 9am – 5pm
Saturday: 8am – 4pm
Pupil absence
Phone number: 0333 234 1105
Email: [email protected]
Before you make a student claim, check you're covered via the Howden for Students app.
Make a claim with Zurich:
Phone number: 0800 923 4042
Office opening times:
Monday & Tuesday: 8am to 6pm
Wednesday to Friday: 9am to 5pm
Saturday: 8am - 4pm
Existing claims with Zurich:
Phone number: 0800 923 4042
Office opening times:
Monday - Friday: 9am - 5pm
For motor claims
QBE
Please contact 0800 389 1708 and select the relevant option for breakdown, windscreen or claim
Zurich
Please call 0800 302 9055
For directors' and officers' insurance claims
Legal advice
Call 0800 955 6111 or email
Non-crisis claims
Emergency or crisis
Call 0800 955 6222
For all other claims and queries
Contact the Endsleigh insurance team by calling 0333 234 1388 or email us

Charity, not-for-profit and sport claims
Make a claim with Zurich
Property Claims - 0800 028 0336
Liability Claims - 0800 876 6984
Motor:
- New Claims - 0800 916 8872
- Customer Damage - 0800 232 1913
- Liability Team - 0800 169 5772
Legal Expenses - 0117 934 2116
Make a claim with All Broker Services Ltd
General Breakdown cover - 03333 058 120
Make a claim with Ansvar
All Lines - 0345 606 0431
Make a claim with Covea
Endsleigh Charity Combined - 0333 130 4504
Make a claim with Ecclesiastical
All Lines - 0345 603 8381
Make a claim with Hiscox
Endsleigh Charity Combined - 0800 711 7156
Make a claim with QBE
Fleet Rated Commercial Motor - 01245 272 700
Make a claim with Sportscover UK Ltd
Commercial Combined - 0207 74444 1780
If you need to make a claim, please refer to your policy documents or contact your account manager for support.

Commercial claims
Make a claim with Aviva
Combined Business Travel, Personal Accident and Sickness - 0800 015 1498
Make a claim with Hiscox
Commercial Lines - 0124 527 2700
Make a claim with QBE
Fleet Rated Commercial Motor - 0124 527 2700
Make a claim with Zurich Spa
Commercial Lines - 0800 302 9055
Make a claim with Zurich Broker
Commercial Lines - 0800 302 9055
If you need to make a claim, please refer to your policy documents or contact your account manager for support.

Travel claims
Travel claims
Phone number: 01202 038 946
Opening times:
Monday - Friday: 8am to 8pm
Saturday: 8am to 4pm
Medical assistance
Phone number: 01243 621 058
Opening times: Every day 24 hours
Non-urgent claims
For all non-urgent claims, please use our online claim form
Travel claims
Phone number: 0330 0584 120
Opening hours:
Monday – Friday: 9am to 5pm
Saturday & Sunday: Closed
Medical assistance
Phone number: 0203 126 4114
Opening times: Every day, 24 hours
International pupils - General claims for policies beginning with IP9
Phone number: 01202 038946
Opening times:
Monday & Tuesday: 8am – 8pm
Saturday: 8am – 4pm
Sunday: Closed
International pupils - Medical Assistance for policies beginning with IP9
Phone number: 01243 621 058
Opening times: Every day, 24 hours
International pupils - Legal expenses for policies beginning with IP9
Phone number: 01179 045831
Opening times: Monday - Friday, 9am to 5pm
Zurich Municipal School Journey Travel Claims
All claims
Claims call: 0800 917 7207 (Monday – Friday 9am to 5pm)
Claims email: [email protected]
24hr travel assistance whilst on a trip
Call: 01489 868 888 (7 days a week)
AIG Travel Claims
Personal property or money claims
Call: 0844 892 0319 (UK) +44 (0) 207 359 3433 (overseas) - (Monday - Friday 9am to 5pm - excluding bank holidays)
Claims email: [email protected]
All other AIG travel claims
Call: 0345 602 9429 (Monday - Friday 9am to 5pm - excluding bank holidays)
Claims email: [email protected]
24hr travel assistance whilst on a trip
Phone: 01273 552 922 (7 days a week)
Chubb European Group SE Travel Claims
Website/online claims portal: www.chubbclaims.co.uk
Call: 0345 841 0059 (UK Only)
International: +44 (0)141 285 2999
Email: [email protected]
Need help?
View our claims guidance for information on how to make a claim. If you have any further questions, please contact our Endsleigh team:
Call: 0333 234 1663
Our opening hours are Monday to Friday: 9am-5pm, excluding bank holidays
Email: [email protected]
